How Important Is Measuring Word Error Rate (WER) For Voicebots?

The recent open sourcing of OpenAI Whisper which approaches human level robustness and accuracy on English speech recognition has shed new light on the WER measurement.

Final Thoughts

https://www.linkedin.com/in/cobusgreyling
https://www.linkedin.com/in/cobusgreyling/

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Cobus Greyling

Chief Evangelist @ HumanFirst. I explore and write about all things at the intersection of AI and language; NLP/NLU/LLM, Chat/Voicebots, CCAI. www.humanfirst.ai