Read This Before Converting Your Chatbot To A Voicebot

There Are Telling Differences Between Text and Voice Interfaces

Conversational Components

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Facebook Messenger with Feature Rich Conversational Components
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WhatsApp With Far Less Conversational Components

Invisible Affordances

Voice User Interface Transitioning To Text

Voice Access Device

Amazon Echo Alexa Integration To The Mercedes-Benz Car API

Voice Is Ephemeral

Amazon Echo Speech Interface
Amazon Echo With Different Languages

Radio Silence

Multi-Modal Experience with Amazon Echo Show

Conclusion

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Photo by This Guy on Unsplash

Written by

NLP/NLU, Chatbots, Voice, Conversational UI/UX, CX Designer, Developer, Ubiquitous User Interfaces. www.cobusgreyling.me

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