Foundation Conversational AI Technologies
In my quest to make sense of the Conversational AI landscape, together with tracking trends like voicebots, fragmentation & NLU Design…I came up with the visual below.
The technologies are all grouped according to relevant areas of CAI/CCAI. Some technologies cover multiple grouping while other technologies are really hard to place in one category.
Please take a look and let me know what you think, any suggestions for improvements are welcome. I would like to create a version 2 in the coming days.
Lastly, I focused on foundation technologies and systems…there are many solutions and products which orchestrate one or more of these foundation technologies, or are based on a white labeled product.. Such an overview will be too vast.
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I’m currently the Chief Evangelist @ HumanFirst. I explore and write about all things at the intersection of AI and language; ranging from LLMs, Chatbots, Voicebots, Development Frameworks, Data-Centric latent spaces and more.
