Photo by Bianca Ackermann on Unsplash

Your Chatbot Must Be Able To Disambiguate

Disambiguation Is Part & Parcel Of Human Conversations And Should Be Part Of Your Chatbot Experience


By now we all know that the prime aim of a chatbot is to act as a conversational interface, simulating the conversations we have as humans. Unfortunately you will find that many of…



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Cobus Greyling

Chief Evangelist @ HumanFirst. I explore and write about all things at the intersection of AI and language; NLP/NLU/LLM, Chat/Voicebots, CCAI.