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Photo by Mike Kotsch on Unsplash

Why Would Someone Use A Chatbot?

And What Constitutes A Conversation Between Two People?

Introduction

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Most Popular Global Mobile Messenger Apps: October 2019

Humans Speak Differently To Chatbots

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Daily Active Users of WhatsApp Status 2019

Productivity Is Important

The Novelty Factor

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Daily Engagement Rate of U.S. Mobile Social Users 2019

The Essence Of Conversation

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Example of An Adjacent Pair Sequence

Sequences

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This is a classic case of Chatbot Fallback Proliferation
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A Simple Example of Minimal Sequence Expansion
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5 Sequence Expansion Types According to R.J. Moore

Capability Check

Conclusion

Written by

NLP/NLU, Chatbots, Voice, Conversational UI/UX, CX Designer, Developer, Ubiquitous User Interfaces. www.cobusgreyling.me

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