The Shift From Mobile Apps to Conversational AI

Learn More About Chatbot Fundamentals & Why It Will Increase In Importance

Introduction

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The App Economy in Decline for 2016
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Number of monthly active WhatsApp users worldwide from April 2013 to March 2020

What Apps are Actually Being Used?

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Messaging Apps Leading the Way
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Most popular global mobile messenger apps as of October 2019, based on number of monthly active users

The Evolution of the Human-Computer Interface

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The Evolution of the Human-Computer Interface

But Why is Conversation so Hard…

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Voice Recognition Accuracy Surpassing the Human Accuracy Threshold

So what makes understanding language so hard?

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Building Blocks for a Conversational AI Environment

Building Blocks of A Conversational AI Environment

Categorization

Entities

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Arthur C. Clarke

Medium Impacts Message

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Marshall Mcluhan

In Conclusion

Written by

NLP/NLU, Chatbots, Voice, Conversational UI/UX, CX Designer, Developer, Ubiquitous User Interfaces. www.cobusgreyling.me

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