Photo by Andy Art on Unsplash

The Four Pillars of Chatbot Architecture

And Why Two of these Pillars Need to be Deprecated

Most chatbot architectures consist of four pillars, these are typically intents, entities, the dialog flow (State Machine), and scripts.

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Cobus Greyling

Cobus Greyling

Chief Evangelist @ HumanFirst. I explore and write about all things at the intersection of AI and language; NLP/NLU/LLM, Chat/Voicebots, CCAI. www.humanfirst.ai