Comparing Chatbots To Mobile Apps

Taking A Look At The Effect These Two Mediums Are Having On Each Other

Cobus Greyling
6 min readApr 2, 2020

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Introduction

Apps did not supersede websites, similarly chatbots won’t supersede apps. But they will change your behavior…

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Cobus Greyling

Chief Evangelist @ HumanFirst. I explore and write about all things at the intersection of AI and language; NLP/NLU/LLM, Chat/Voicebots, CCAI.