Comparing Chatbots To Mobile Apps

Taking A Look At The Effect These Two Mediums Are Having On Each Other

Introduction

Image for post
Image for post
Example Of Conversational Digression

But First, What Constitutes A Chatbot…

Timelines

Image for post
Image for post
Chatbot & Mobile App Development Effort

Chatbots Need An Ecosystem

Image for post
Image for post
Source: botsociety.io

The Real Power of Chatobot Lies With Two Principles:

Required Investment

Reach

Image for post
Image for post
Is the App Economy Past Its Peak?

Chatbot Positives

Image for post
Image for post
Spectrum of Modalities

Chatbot Negatives

Image for post
Image for post
Messaging App Lead the Way

Chatbot Complimenting Apps

Image for post
Image for post
Most popular global mobile messenger apps as of October 2019, based on number of monthly active users (in millions)

Conclusion

Written by

NLP/NLU, Chatbots, Voice, Conversational UI/UX, CX Designer, Developer, Ubiquitous User Interfaces. www.cobusgreyling.me

Get the Medium app