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Chatbots Need Contextual Entities Which Can Be Decomposed

Because In General Speech We Use Nested Entities & Sub-Types

Introduction

Detecting entities which are embedded within user utterances remains a challenge. Especially should you want to capture the entities via unstructured methods and truly conversational.

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Cobus Greyling

Chief Evangelist @ HumanFirst. I explore and write about all things at the intersection of AI and language; NLP/NLU/LLM, Chat/Voicebots, CCAI. www.humanfirst.ai