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Photo by Ståle Grut on Unsplash

Building A Chatbot Using Actions In IBM Watson Assistant

Actions Are New In Watson Assistant…This Is What I have Learnt

Introduction

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Moving Steps In An Action To Alter The Sequence Of Conversational Events
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Here you a Single Actions skill called BankBalance with two actions listed under it.

How To Use Actions

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Option when crating a skill for an assistant. Search skill, dialog skill or actions skill.
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Setting up a dialog node to call an Action skill.
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Within the dialog, if the Dialog Skills intent is #Balance, invoke a action skill with a return variable.
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A conversation scenario where both Dialog and Actions Skills are employed.

How NOT To Use Actions

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A conversation built making use of Actions with conditional checks and re-prompts where the condition fails.

Positives

Negatives

How To Create An Action

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The three skill types available in IBM Watson Assistant; Actions, Dialog & Search.
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Creating the Actions skill by defining the name etc.
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Adding example phrases to invoke an Action.
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Building the Conversation
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Building the way users can respond.
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Edit the order in which input options are presented to the user.
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Adding Conditions to a Conversation Step or Event
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Testing Actions via the Preview Option

Conclusion

Read More Here…

Written by

NLP/NLU, Chatbots, Voice, Conversational UI/UX, CX Designer, Developer, Ubiquitous User Interfaces. www.cobusgreyling.me

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