Answering These Five Questions Will Help You Build A Better Chatbot

You Need The Right Technology And The Right Design Judgement

Introduction

Example: Voice Enabled Chatbot

1. Is It Aligned With Real-World Interaction?

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Example: Messenger Hosted Travel Bot

2. Does It Save Users Time?

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Example of Compound Queries from the User

3. Is It Convenient For The User?

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Facebook Messenger Based Chatbot

4. Does Your Chatbot Hit The Sweetspot?

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Narrow Domain Use-Case With Compound Queries

5. Do You Have Adequate Training Data?

Fake News Headline Generation — An approach like this might be helpful in creating variations on existing data.

Conclusion

Written by

NLP/NLU, Chatbots, Voice, Conversational UI/UX, CX Designer, Developer, Ubiquitous User Interfaces. www.cobusgreyling.me

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