Photo by Megan Markham on Unsplash

A First Look At Microsoft Power Virtual Agent

And How Does It Fit Into An Existing Chatbot Ecosystem

Introduction

Companies introducing Conversational Interfaces are looking to scale as quick as possible. Huge focus is placed on the UX and CX and often due diligence is not followed regarding the chatbot framework and basic architecture.

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Cobus Greyling

Cobus Greyling

Chief Evangelist @ HumanFirst. I explore and write about all things at the intersection of AI and language; NLP/NLU/LLM, Chat/Voicebots, CCAI. www.humanfirst.ai